Terms of Service

Last Updated: December 19, 2025

1. Acceptance of Terms

By accessing and using RAGENDOC ("the Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms of Service, please do not use the Service.

2. Description of Service

RAGENDOC is an AI-powered document editing platform that provides:

  • Real-time collaborative document editing
  • AI-assisted content generation and enhancement
  • Document creation, storage, and management
  • Integration with third-party AI services (Groq AI)
  • Authentication via Google, Microsoft, and Apple

3. User Accounts

3.1 Account Creation

You may create an account using OAuth authentication (Google, Microsoft, Apple). You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Security

You agree to immediately notify us of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account information.

4. Acceptable Use

You agree NOT to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the intellectual property rights of others
  • Upload malicious code, viruses, or harmful software
  • Harass, abuse, or harm other users
  • Generate spam, phishing content, or deceptive materials
  • Attempt to gain unauthorized access to our systems
  • Use the Service for any illegal or unauthorized purpose
  • Overload or disrupt the Service infrastructure

5. AI-Generated Content

5.1 AI Service Usage

RAGENDOC uses third-party AI services (Groq AI and others) to provide intelligent features. AI-generated content is provided "as is" without guarantees of accuracy, completeness, or reliability.

5.2 Content Responsibility

You are solely responsible for reviewing, verifying, and validating all AI-generated content before use. We are not liable for any damages resulting from reliance on AI-generated content.

5.3 Content Ownership

You retain ownership of the content you create using RAGENDOC, including AI-assisted content. However, AI models may generate similar outputs for different users based on similar inputs.

6. User Content

6.1 Your Rights

You retain all rights to the documents and content you create using the Service. We do not claim ownership of your content.

6.2 License Grant

By using the Service, you grant us a limited, non-exclusive license to store, process, and display your content solely for the purpose of providing the Service to you.

6.3 Content Backup

While we implement version control and autosave features, you are responsible for maintaining your own backups of important documents.

7. Collaborative Features

When you share documents with other users:

  • You grant those users the permissions you specify (view or edit)
  • Collaborators may make changes to shared documents based on their permissions
  • You are responsible for managing access to your documents
  • Shared content is subject to the same acceptable use policies

8. Data Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Intellectual Property

9.1 Service Ownership

The Service, including its original content, features, and functionality, is owned by RAGENDOC and is protected by international copyright, trademark, and other intellectual property laws.

9.2 Trademarks

RAGENDOC name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of RAGENDOC. You may not use them without our prior written permission.

10. Third-Party Services

The Service integrates with third-party services including:

  • Google OAuth (authentication)
  • Microsoft OAuth (authentication)
  • Groq AI (AI content generation)
  • ScrapingDog (web and academic search)

Your use of these third-party services is subject to their respective terms of service and privacy policies.

11. Service Availability

11.1 Uptime

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. Maintenance, updates, or technical issues may cause temporary unavailability.

11.2 Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability or fitness for a particular purpose
  • Non-infringement of intellectual property rights
  • Accuracy, reliability, or completeness of content
  • Security of data transmission or storage

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAGENDOC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, data, or goodwill
  • Service interruption or unavailability
  • Errors in AI-generated content
  • Unauthorized access to your documents
  • Third-party actions or content

14. Indemnification

You agree to indemnify and hold harmless RAGENDOC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you create or share

15. Termination

15.1 By You

You may stop using the Service at any time. For account deletion, contact us directly.

15.2 By Us

We reserve the right to suspend or terminate your access to the Service at any time for violations of these Terms or for any other reason at our sole discretion.

15.3 Effect of Termination

Upon termination, your right to use the Service immediately ceases. We may delete your data in accordance with our data retention policies.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by updating the "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the modified Terms.

17. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

18. Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@ragendoc.com

← Back to Editor Privacy Policy →